Crisis communications
When it hits the fan, we know what to do.
When a high-pressure situation arises or starts to build, knowing what to say, who to say it to and when to say it can feel overwhelming. We help organisations manage these moments with clarity, confidence and control.
Whether you’re facing media attention, internal disruption or reputational risk, we work with you to shape a response that’s measured, aligned with your values and built to protect trust.
We mobilise at speed to support you, wherever you need us to be. You stay in control. We help you stay clear, calm and prepared.
Why organisations turn to us.
You don’t have to be in full crisis mode to need crisis comms. Often, the biggest problems stem from the smallest gaps. We close the gaps, fast. We write holding lines, press responses and staff messaging. We advise your leadership team on tone and timing. We manage sign-off and keep the process moving. And we do it without overcomplicating what’s already a high-pressure situation.
How we work.
Assess the risk.
We get up to speed quickly, understanding what’s happened, who’s involved and what’s at stake. We prioritise the immediate risks and the reputational pressure points.
Shape the response.
We create a clear communications plan. That includes statements, media handling, stakeholder messaging and internal comms, all aligned and ready to go.
Support the recovery.
Once the pressure passes, we help you debrief, report internally and rebuild trust. Because how you follow up matters just as much as how you respond.
Crisis communications with Strand.
We support across a wide range of high-pressure situations, including…
- HR and staffing crisis
- Data breach or cyber incidents
- Public backlash
- Operational failure
- Whistleblowing
- Online reviews
- Protests or activism
- Sudden incidents
- Financial disruption
We don’t showcase crisis comms work and we never will. It’s not about headlines or hype. It’s about saying the right thing, managing the moment and protecting trust. Quietly.